Protecting your privacy

The Australian Psychology Accreditation Council (APAC) is committed to protecting the privacy of personal information held or collected by APAC.

Personal information

Personal information held by APAC may include:

• your name
• contact details (including mail and email address, phone numbers and fax numbers)
• credit card details

How we collect personal information

APAC collects personal information directly from the public via:

• correspondence and phone calls
• accreditation application materials and site visits
• order forms for APAC products

APAC may also seek personal information from publicly available sources, such as directories, or from other sources such as educational institutions, registration boards or employers, for the purpose of verifying information provided to APAC.

How we use your personal information

Your personal information may be used in order to:

• provide you with a range of services
• administer, manage and develop our services.

When we disclose your personal information

For the purposes outlined above, we may at times disclose your personal information to organisations external to APAC. These organisations include:

• outsourced service providers who assist us in the delivery of some of the services you receive, by providing functions such as, mailing systems and information technology services
• our professional advisers, including auditors
• government authorities, as required or authorised by law

Information disclosed to external organisations as described above is done on a limited basis and, other than when provided as required by law, is provided with the agreement from those service providers that they will maintain security of that information and not use the personal information for any other purpose.

Accuracy of personal information

APAC strives to keep accurate records of the personal information we collect. Accuracy depends on the information provided to APAC. If you wish to query the accuracy of personal information held by APAC please contact us at apac@psychology.org.au 

Access to personal information

You have a right to access your personal information held by APAC, subject to the exceptions listed in National Privacy Principle 6. If you would like to do so please contact APAC at apac@psychologycouncil.org.au. Your request will need to be put in writing for security and recording purposes.

It is APAC policy to provide a summary of the personal information that we hold, rather than copies of individual documents. APAC does not provide direct access to evaluative information generated within the organisation or information related to commercially sensitive decision-making processes.

In the event that copies of individual documents are requested and APAC agrees to meet that request, the fee for provision of documents via post, fax or email is $1.00 per page, payable prior to delivery.

How to contact APAC

If you have any questions in relation to the privacy of your personal information, please contact APAC at apac@psychologycouncil.org.au

ABN: 26 117 279 857